Privacy Policy

Overview

GenSharp Solutions Private Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request information about our services
• Subscribe to our newsletter
• Engage with our customer support

This information may include your name, email address, phone number, company name, and project requirements.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website

How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to your inquiries and provide customer support
• Marketing: To send you relevant information about our services (with your consent)
• Analytics: To understand how our website is used and improve user experience
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email delivery services
• Analytics and performance monitoring
• Customer relationship management

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission is protected using SSL/TLS encryption
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Audits: Periodic security assessments and updates
• Secure Infrastructure: Use of secure cloud hosting services

While we strive to protect your information, no method of transmission over the internet is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

Types of Cookies We Use

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand website usage patterns
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect website functionality.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When information is no longer needed, we securely delete or anonymize it.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days of receipt.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you of significant changes via email or website notice
• Provide a summary of key changes

Your continued use of our services after any changes constitutes acceptance of the updated policy.